Consulting
Hospitality exists when you believe the other person is on your side.
– Danny Meyers
With over two decades of practical experience, and with a resume that includes iconic projects such as The Bellagio, The Venetian, HYDE, and The Estate Yountville, Vintage House, and The Villagio Resort, my husband and I are proud to offer our expertise to hospitality organizations throughout the globe.
We believe that if you make decisions based on what is best for your clients, then for the individual employee, and then for the business you will never be wrong. Our approach integrates us into your business, allowing us to get to know your core clientele before designing experiences, collateral, and operational systems. These systems not only speak directly to clients but serve them by seamlessly integrating into their lives via technology and established channels of communications.
Consulting services are ideal for venues, hoteliers, chefs, and hospitality executives to develop and install programs that specialize in the following:
Services
- New Business Development
- Strategic Business Growth
- Sales Training
- Operational Audits with Immediate Feedback
- Marketing & Branding Training
- Collateral Development
- Social Media Strategies
- Systematic Processes
- Brand Audit
- Public Relations Strategy
- Integrated Wedding Marketing Strategy
- Advertising / Marketing Development
- Media & Public Relations Management Plans
- Speaking Engagements
- Wedding Business Seminars
- Staff Training & Development
- Neutral Secret Shopping Experiences
- Wedding / Event Package Development
- Guest Communication Tools
- Full and Half Day Customized Learning Experiences
- New Business Development
- Strategic Business Growth
- Sales Training
- Operational Audits with Immediate Feedback
- Marketing & Branding Training
- Collateral Development
- Social Media Strategies
- Systematic Processes
- Brand Audit
- Public Relations Strategy
- Integrated Wedding Marketing Strategy
- Advertising / Marketing Development
- Media & Public Relations Management Plans
- Speaking Engagements
- Wedding Business Seminars
- Staff Training & Development
- Neutral Secret Shopping Experiences
- Wedding / Event Package Development
- Guest Communication Tools
- Full and Half Day Customized Learning Experiences
The very definition of hospitality! With an endless rolodex & genuine desire to help, your every need is met, your every whim is exceeded! I would not trust anyone but Andrea to oversee our program.
Jillian Peterson Dukes
Vice President, Innovative Dining Group